Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,677)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 5, 2016

I have been looking for an app that has an ease of use and not too complicated. I really am glad that I selected this great app.

Deraktive Wear
United States
4 days using the app
August 19, 2022

We are using this Smile app for our multiple stores. The team is extremely helpful. We got a great support from Joshua. Thank you for all the help.

oman-paradise.com
Oman
4 days using the app
Smile.io replied August 19, 2022

Thank you so much for taking the time to leave us a review, it means a lot! 😀 We are overjoyed to keep growing with you as you continue to expand, congrats again on your newest store! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

April 1, 2016

It's straight forward, easy to use, what you pay is what you get – above and beyond.

Eat Cake Today
Malaysia
4 days using the app
March 24, 2022

Early days with using this app but the customer service, integration and interface have been superb. Used many, many plug ins in my time and somethings always difficult/a bit clunky. Yet to find any issues.

Glass & Wick
United Kingdom
4 days using the app
Smile.io replied March 25, 2022

😄 Thank you so much for the review and for using Smile! We really appreciate the kind words.

August 29, 2019

I just started setting up smile and already have a few hesitations. The photos are required to be such a large size 1200 x 480 that they look very unprofessional in an email because the text in a 600 pixel frame. So you have to scroll in to get the full text cutting off the photo. The argument is they just changed it to the 1200 pixel size in order to give a better quality photo. You can get a great quality photo at 300 dpi. I won't be using the photo which is extremely disappointing!

Also, one of the reasons I choose to go with the Growth program was the ability to have control over the collections the customer can use the rewards on. But we have multiple collections. I want customers to be able to use their rewards on more than one collection, however, I can only choose one or all. I want to be able to restrict one. Why? This is not control, no one has just a couple of collections.

I'm going to try it out, but very skeptical at this point.

Watts Premier
United States
4 months using the app
Smile.io replied September 3, 2019

Thanks for reaching out! We're sending an email your way for further guidance. 🙂

Edited October 18, 2021

I just installed this app so i will have to return for an honest review. the process of installation has been a smooth process now I will have to see how it functions with my store.

Paw Hubb
United States
4 days using the app
Smile.io replied October 18, 2021

Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄

April 15, 2016

Pretty user friendly and nicely branded

Wickedwandas
Canada
3 months using the app
February 2, 2018

Really brilliant app, great customer service, so easy to install and use.

Every store needs this to reward their customers!

Special thanks to Mohsen for being super super helpful :)

Siskyn Skincare Oils
United Kingdom
4 days using the app
April 11, 2016

WE just installed it so I can't speak to how well it works once installed. But set up was quick and easy. I LOVE the fully integrated platform with shopify.

Comfy And Chic Boutique
United States
3 months using the app
October 20, 2017

This is the first time to use app for my story.I wanna thanks for this great app.Everyone can use..easy to use.Thanks again

Myaffiliatename
Greece
4 days using the app