Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 28, 2019

The app is great and can help to keep your coustomers loyal to your shop, only bad is that the Premium Plan is to expensive. For starters bad

TOTY SHOP
Germany
About 1 month using the app
Smile.io replied March 29, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

November 4, 2023

I'm thoroughly impressed with Smile's customer service. Their team went out of their way to accommodate our budget and needs. As a startup, this level of support is invaluable, and it's clear Smile genuinely cares about their customers' success. Highly recommended for their flexibility and outstanding service!

War Brick Headquarter
United States
2 days using the app
Smile.io replied November 5, 2023

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you had a great experience with the team 😊

Please let us know if there is anything else we can do to support you!

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

Edited September 28, 2015

Very easy to set up, looks great and really simple to use :). Loving it so far!
It is a shame that the social referral options are paid only (considering there is such a large jump from the free service to the next, I sadly cannot afford that) - but, the free service is fantastic :) so this is only a small issue.

Velvetvolcano
United Kingdom
2 days using the app
May 14, 2016

It sounds like an excellent idea, I haven't gotten to use it I just installed it and changed the text and then i clicked a litlle circle and it brought popped this survey up, lol i love this.

Cellsignal
United States
2 days using the app
November 10, 2015

Easy set-up and my questions were answered very quickly!

Society Bikini
United States
2 days using the app
September 9, 2016

Such an easy yet effective app, love it!

Hunkymonkey
United States
2 days using the app
December 3, 2018

Seemed easy enough. For a free app it has simplicity and great design. Navigation was simple.overall a easy to do design.

Fun palace
United States
2 days using the app
November 18, 2016

GOOD APP <3 I LOVE IT SO MUCH

Upskyshop
Vietnam
2 days using the app
June 5, 2020

The service level of their support I got was great and I got my problems resolved. Though their price is steep for some features that a lot of other services have for cheaper they are my number one pick for a points for customers option.

Printed Ice
Canada
About 1 month using the app
Smile.io replied June 8, 2020

Thanks so much for your review and feedback! We really appreciate your support 😊

January 12, 2022

I have searched many apps, Finally I found the Smile! This is so simple and easy. Also they provide a free version!

Nature Republic UK
United Kingdom
2 days using the app
Smile.io replied January 12, 2022

We're so happy to hear that you're happy with Smile! Thank you so much for this beautiful review 💖