Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 31, 2017

Before even using the app live, I was impressed by the level of support offered by the developer. The ability to chat live was really helpful and the member of staff that I spoke to, answered all of my questions and made suggestions on how to improve. For someone who is new to Shopify, this was invaluable.

Dont Swing On Your Chair
United Kingdom
2 days using the app
June 18, 2021

Setup everything and tried reading articles but not able to see any mail or notification on confirmation page or any thing tries creating account, becoming member but not able to get points on placing order. If I am not able to see it then how will out customer gonna notice day. then it will be a total waste

Envate
India
About 2 months using the app
Smile.io replied June 18, 2021

We're so sorry to hear that you didn't have a nice experience :( We've sent over an email to you to help out here. We'll do our best to get this sorted for you!

July 11, 2016

Sweet tooth is the perfect tool for any new business to gain clients

Precious Lela
United States
2 days using the app
September 23, 2023

App Muito bom e ajuda muito. Atendimento rápido. Jade que me respondeu e conseguiu um mês grátis para depois eu começar a pagar

Refúgio Fitness
Brazil
2 days using the app
Smile.io replied September 25, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 5, 2023

Great customer service/help

Gilroy Farmers Supply
United States
2 days using the app
Smile.io replied September 7, 2023

Thanks so much for taking the time to leave this review — we really appreciate it! 😊

Smile Team ✨

August 18, 2022

PHENOMENAL customer service. Extremely easy setup, intuitive to use, and tons of features we're excited to explore and add on!

Wear Gales
United States
2 days using the app
Smile.io replied August 18, 2022

Thank you so much for the kind words! We are really happy that you found Smile easy to set up and intuitive to use. And we're also really glad you found our team helpful! We hope you have fun with all of the features :)

November 19, 2016

User friendly app.
Looking forward to great sales.

Siddhaa
India
About 1 month using the app
March 29, 2017

very easy to set up would deffo recommend

Allstarfashion
United Kingdom
About 1 month using the app
August 31, 2016

looks like a good way for customer loyalty

Koala Kollection
United States
2 days using the app
October 21, 2020

We are launching our first ever rewards program and so far this app works just the way we wanted it to. Customer service was very helpful with any questions we had!

Mariana USA
United States
2 days using the app
Smile.io replied October 21, 2020

Thank you so much for using Smile! We're glad our team was able to help out! 😄