Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 12, 2016

looks and feels great. Cant wait for customers to use it.

Daykids Playhouse Cafe
Australia
About 1 month using the app
April 13, 2017

NOTHING YET JUST INSTALLED.....................................

T S Boutiques
United States
About 1 month using the app
May 10, 2019

over priced not doing the job we will try one of the competitors with better price options and same tools

Everyday Medical
United States
About 2 months using the app
Smile.io replied May 13, 2019

Thank you for the feedback! We've sent an email your way :)

October 21, 2016

Only just applied this app, it was straight forward and explained everything i simple terms, great when time is money. Thank you

Handcrafted By Naomi
United Kingdom
2 days using the app
October 27, 2023

Very good support.

PAWSS
Malaysia
1 day using the app
Smile.io replied October 30, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 8, 2016

My customers are going to love this app,and so do I. Very easy to set up. Thanks

Buckbuddy
United States
1 day using the app
Edited August 7, 2016

Its very user friendly and easy to work with! I would definitely recommend to a friend. My customers love that the sign up is simple and easy!!

Fatal Attractions Fashion
United States
About 1 month using the app
April 9, 2016

So far so good! Just downloaded it. Let's see what happens next. Stay tuned!

Royal Mermaid
United States
About 1 month using the app
January 20, 2021

The support team is really nice, they enabled the API feature for me so I wouldn't have to pay $599. These guys are the best, and they understand my problem. They did not try to rip me off like other apps, indeed. Now I will always use smile for my other brands too!!!!

Harford Road Liquors
United States
1 day using the app
Smile.io replied January 20, 2021

Thanks so much for the review 🌟So happy to hear we were able to help you get the most out of Smile and you received the support you needed from our team!

August 17, 2022

Smile was the third loyalty app that I downloaded to try in my shop and it's the GREATEST!!! I had one quick question and Joshua was f**king amazing and offered the best customer service (and laughs) that I needed this morning.
This app is the best one that I have found yet, I highly recommend and the customer service is above and beyond! Happy AF with Smile :)

AromaSarapy
Canada
1 day using the app
Smile.io replied August 17, 2022

Thank you so much for my favorite review of all time! 😍 You yourself are also quite amazing, and I thoroughly enjoyed our chat! Glad I was able to assist and elated to hear that Smile is rocking the Casbah! 💪 A real pleasure chatting today my friend! 🌈

Cheers,
Joshua - Smile Team 🧙‍♂️