Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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So far so good! Just downloaded it. Let's see what happens next. Stay tuned!
The support team is really nice, they enabled the API feature for me so I wouldn't have to pay $599. These guys are the best, and they understand my problem. They did not try to rip me off like other apps, indeed. Now I will always use smile for my other brands too!!!!
Thanks so much for the review 🌟So happy to hear we were able to help you get the most out of Smile and you received the support you needed from our team!
Smile was the third loyalty app that I downloaded to try in my shop and it's the GREATEST!!! I had one quick question and Joshua was f**king amazing and offered the best customer service (and laughs) that I needed this morning.
This app is the best one that I have found yet, I highly recommend and the customer service is above and beyond! Happy AF with Smile :)
Thank you so much for my favorite review of all time! 😍 You yourself are also quite amazing, and I thoroughly enjoyed our chat! Glad I was able to assist and elated to hear that Smile is rocking the Casbah! 💪 A real pleasure chatting today my friend! 🌈
Cheers,
Joshua - Smile Team 🧙♂️
Incredibly easy to set up! A very powerful rewards program that is free and easy to set up. What's the catch!? highly recommend it!
It's hard to give 5 stars when I just barely signed up and haven't had much time to implement the app, BUT I received some very helpful support from an agent on smile.io.com that I would rate 5 stars.
Thank you so much for your kind words we really appreciate it.
We've reached out via email to see how we can improve our service.
Best regards
The Smile Team
I really like the app, the design and the functionality so far. My only bug bear is the lack of a support for a physical gift / membership card. We desperately want to be able to give our VIP customers membership cards to make them feel special!
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants. We'll reach out via email to get a better understanding of what you're looking to do. :)
I used this App to get in touch with customer and increase my conversion. It was very helpful and free as well :)
So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨
it good to attract customers to our website
We have had this app in our store for a while now. While it promises a lot, the issue is you need to pay 200USD a month, just for the nudges feature! If you ask me, the nudges feature is something that's should be included on the $49 tier plan, as its so integral to the app bringing any sort of revenue. Asking a small store to play $200 a month just to make use of an integral feature just isn't okay.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this. We've sent over an email to help out some more with your store. ✨
easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business
It was absolutely a great pleasure helping you today! Thanks for taking the time to leave your kind review. :) -Jade