Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

January 15, 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Peru
9 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

Edited May 21, 2024

Quick to respond to issues and Ezra was able to resolve it in such a short time.

Oobi
Australia
Almost 4 years using the app
Smile.io replied April 12, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

June 25, 2024

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

Antikode
Indonesia
18 days using the app
Smile.io replied June 27, 2024

Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄

-The Smile.io Team

April 10, 2024

Jade was very helpful in getting my issue figured out!

Mays Street Boutique
United States
About 2 years using the app
Smile.io replied April 12, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

February 27, 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

SORTE store
Brazil
Over 1 year using the app
Smile.io replied February 28, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

The Smile Team ✨

April 23, 2024

Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.

K'Janée Boutique
United States
6 months using the app
Smile.io replied April 25, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

February 21, 2024

The support team is really working hard and solving problems. 5 stars

DLUXCA
United States
About 3 years using the app
Smile.io replied February 22, 2024

Thank you so much for your review! So glad we were able to solve all your problems :)

-Hannah

June 22, 2024

Customer service have been great addressing any concerns or problems we've had.

Knit Nottingham
United Kingdom
Over 2 years using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

July 12, 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
United States
24 days using the app
Smile.io replied July 16, 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

August 16, 2024

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

RVA Store
United States
About 1 hour using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨