Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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The best and most simple Loyalty App to use!
Such wonderful support in helping me set up the app - quick and easy and even had custom videos to help.
Thank you so much for this wonderful feedback! 😍 We love helping small businesses just like yours, that is why we do what we do! It was great chatting, I appreciate you! ☀️
Cheers,
Joshua - Smile Team 🧙♂️
good so good .i can try ,because first one for me
I have given the app 4 stars, mainly due to the CEO taking the time to help me, but have had to deduct 1 star due to feeling the pricing model needs some work between the tiers.
As a small business, the jump from $59 to $199 just so I can have the rewards link in my navigation bar left me confused due to large monetary increase for a minor adjustment. Even though I am signed up to the $59 a month tier, to have the app look the way I would like wasn't available to me despite already paying a decent monthly fee.
I would also recommend you think carefully in regards to your customer volume as the lower tier only allows 2000 users in the loyalty program. An example of this is, if you did 50 orders a week, in 40 weeks you would have no choice but to upgrade to the more expensive tier which would set you back around an extra $1600 a year, on top of the $720 for the lower tier fees.
The idea behind the loyalty program is pretty straight forward and may in-fact give you a good return and build loyalty from customers, but thought must go into the overheads of producing such a service and your margins.
Easy to use, excellent customer service.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Incredibly easy to set up and a beautiful interface. Very excited to start using this app!
Sweet Tooth is great, very easy to setup and configure!
a very helpful app . points for sales, referrals, and a VIP program.
Had amazing help today from Shopify getting this app set up! Thank you Nicole!!! I’m not very techy but you made it really easy for me!!!!!
Thank you for your review,😍 I'm so happy Nicole was able to help you! 🙌 Best of luck with your program! 🤩
Excellent but a little expensive for upgrade plan
Thank yo so much I really Love your app
www.orchideshop.com