Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 3, 2017

Real easy to setup and manage. Love that I now have a reputable rewards program hooked up. I also like the ability to give a customer facing name to my "sweet" points.

Zedcaps
United Kingdom
3 days using the app
January 21, 2022

Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!

BHN
United States
3 days using the app
Smile.io replied January 21, 2022

🙌 Congratulations on your first redemption! Early rewards are the best 👏

And thanks for your kind words about our team - be assured that we've passed them on :)

September 16, 2016

Easy to install and setup was a breeze. Would like to see another tier in pricing plans for really small businesses. A little more customization than the free version would be nice.

Mywordcoach Ca
Canada
3 days using the app
November 6, 2018

It seems very nice app, I hope it will do the job.

Now I have to fill other 50 characters. Blah blah blah :D

7pluto
Slovenia
3 days using the app
April 23, 2022

So far so good! We signed up a few days ago and have been working to get our customers using the new system. It's relatively easy to understand and customize, and I've had two sessions with their help team to sort out little confusions on my part.

Yarns Untangled
Canada
3 days using the app
Smile.io replied April 23, 2022

We are so happy you are enjoying Smile so far 🤗 and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!

April 24, 2021

Very easy to set up and does not affect the speed of the website. Currently using the FREE plan, and have no complaints of the same.

RingBinderDepot.com
United States
3 days using the app
Smile.io replied April 24, 2021

This brightens up our day in the support team! Thank you so much for the kind review and we are so happy to have you here!

May 6, 2016

Great thanks to Alex, the loyalty marketing specialist at Sweet Tooth for providing the extensive article on how to build successful Customer Loyalty programs. As a solo-founder of a social enterprise in the fashion industry, it can get extremely difficult and overwhelming to build brand loyalty in a market that is highly over-saturated. The information provided was very helpful and easy to follow, and I was able to integrate it into my e-commerce platform on Shopify in less than a few minutes. Definitely worth a try!

The Art Of Fate
United States
3 days using the app
February 9, 2017

misleading, for the free account

Regalo Style
Malaysia
3 days using the app
April 9, 2024

Great App and quick to respond to any questions when setting up :)

Ivy Mae Collection
Australia
About 9 hours using the app
Smile.io replied April 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

March 12, 2017

love it and enjoy learning about how to reward my customers

Pups Prs Store
United States
3 days using the app