Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Loving this app so far as do my customers! Had lots of customer join in the first few hours. Brilliant way to offer something back to my customers for their loyalty. Recommend
Thanks so much for your review! ✨
So glad to hear that you're already getting engagement!
The app works quite seamlessly, but since language can not be translated, the app is rather useless for international businesses. A true shame, since adding a translation option should not be such a difficult task. Adapting shops to local markets is essential in modern e-commerce, and therefore I can not recommend this app.
Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.
Horrible product. Stay away. I have installed it and tried to use it, but I keep getting errors when trying to log into their system. I have tried changing my password and I get caught in an endless reset loop, with the new password not working. I have tried contacting them and gotten no reply.
we are still researching but the support so far is great in answering questions about how it will work
Thanks for sharing your kind & generous feedback! 😊
I had to pleasure of meeting Joshua in the chat support of Smile. He responded very quick and with a little touch of humor. He was very helpfull and the problem was solved in no time! Thank again!
Thanks for your kind feedback! I am glad you enjoyed our chat, it was a pleasure helping you today! Wishing you all the best! ☀️
Cheers,
Joshua - Smile Team 🧙♂️
I just installed the app and it already looks really nice and simple to start using it for my website. I had few questions but Brady was a great help!
Thanks for the great review 🌟I'm so glad Brady was able to help you out!
Easy to use brilliant customer app its a must have
Absolutely love this rewards program that I can easily apply to my lash shop! Love!!
Just installed. Not sure about the product since I haven't used it. this is annoying.
So far so good, setup was relatively simple. Can't wait to see the results!