Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,501)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

July 16, 2016

Great way to keep customers coming back as well as adding new customers!

Freedom Defender Apparel
United States
20 days using the app
March 2, 2023

I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get.
Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.

Saloos
United Kingdom
About 23 hours using the app
Smile.io replied March 2, 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - Joana from the Smile Tech Team ⭐️

August 30, 2017

MUY BUENA APLICACION
ME AYUDO DEMACIADO

Sale Importaciones
Colombia
About 23 hours using the app
May 26, 2017

very good service and helped my company

Bargainsuperstore
United Kingdom
About 22 hours using the app
April 8, 2022

Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.

Petite Stitchery
United States
About 22 hours using the app
Smile.io replied April 8, 2022

Thank you for the five-star review! We truly appreciate it. We're so happy Jade was able to help out. 😄

May 19, 2020

So far it's great. Very easy to set up and it integrates with all of my existing themes. A lot of apps would require additional technical support. Woohoo!

Juno Boutique
Australia
About 22 hours using the app
Smile.io replied May 25, 2020

Thank you so much for your review! I'm so glad to hear that you found the setup process simple ✨

August 2, 2019

Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.

Esoteric Aroma
United States
About 22 hours using the app
Smile.io replied August 7, 2019

Thank you for the five-star review! We're glad our support team was able to help out.🙂

May 1, 2016

Easy to install and use which makes this app perfect! Thank you!

Smokey Mountain Lacquers
United States
About 22 hours using the app
February 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Biodynamic Coffee
Canada
About 22 hours using the app
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

August 20, 2016

This app is incredibly simple and easy to use. It was up and running in just 60 seconds!

I Can Be Society
United States
About 22 hours using the app