Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 16, 2022

Freaking amazing! So easy to use. Took me a day to get fully set up with custom icons and all my own rewards set up! I LOVE it! I even imported customers past order dollars and gave them points for past purchases!

Project Home DIY
United States
About 19 hours using the app
Smile.io replied August 16, 2022

Thank you so much for leaving us this awesome review! 🤩 We appreciate your feedback almost as much as we appreciate YOU! Looking forward to helping you rock that new rewards program, your custom icons are so cute! 😍

Cheers,
Joshua - Smile Team 🧙‍♂️

December 20, 2022

Lisa was amazing!! Helped with all my questions & was super nice! Highly recommend & the customer service was truly amazing!

Cosmic Babes Glitter
United States
About 19 hours using the app
Smile.io replied December 20, 2022

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

August 22, 2016

Great, Easy to use app. Unfortunately, my point tab has disappeared and I cant get it back on the website.

Fem Clothing Line
United States
17 days using the app
July 3, 2016

super fast setup time, works great just as advertised. i like the options to personalize this app to suit your needs and website

Canadianmedhealthsupplies
Canada
About 19 hours using the app
April 7, 2017

Nice App thus far - lots of nice features to increase and retain custiomers!

Justbabywear
United States
About 19 hours using the app
May 30, 2016

Easy to install. Has all the features we were looking for. Looking forward to seeing it work.

Giamer Antiques And Collectibles
United States
About 19 hours using the app
May 28, 2017

NOT WORKING AT ALLL!!!
When click on Reward Program and Create Account, it will take the customer to the HOME PAGE! NO ACCOUNT CREATION ALLOWED!!!
TOTALLY CRUSHED!!!

Namhdstore
Australia
23 days using the app
January 19, 2023

Great app - really easy to get my Rewards program live and running. Excited to see some great results.

Nourished Natural Health
United States
About 19 hours using the app
Smile.io replied January 19, 2023

Thanks so much for taking the time to leave a review! We are so glad it was easy for you to get your program up and running and are excited to see how Smile helps your business grow! Don't hesitate to reach out if you need anything else :)

July 22, 2022

Joshua from Smile was so friendly, helpful and quick to respond!! I am really enjoying this app the customer service is awesome, love the look and feel plus the navigation is so easy! Definitely recommend.

Kalovy
Canada
About 19 hours using the app
Smile.io replied July 22, 2022

So wonderful chatting today! I really appreciate you taking the time to leave us your feedback! So stoked to hear you are loving the app, if you ever have a question or just want to smile you know where to find us! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

October 11, 2016

All going great so far! The interface is very user-friendly.

Pandavita
United Kingdom
About 18 hours using the app