Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Never had a chance to launch it. Was told I could offer a Points per Product program before I signed up but after signing up and downloading app I was informed I could only do a Points per Dollar model. Sorry. Not Smiling
I had an absolutely amazing experience with customer service, and I found the app to be incredibly easy and intuitive to use.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I am using it now and let you more later
Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.
Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)
like the product, both convenient and fairly ok to set up
support is also very very good if needed and very reactive
Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖
I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)
Thanks so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use and enjoying the free trial. Let us know if there is anything else we can do to support you in your ecommerce journey!
💛Nicole
Lisa was very kind and solved my question super fast. Also the app is very easy to use and gives your website more attraction.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today💛💖💛
Lisa - Smile Team✨
So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.
Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana
Very easy to set up, looks great and really simple to use :). Loving it so far!
It is a shame that the social referral options are paid only (considering there is such a large jump from the free service to the next, I sadly cannot afford that) - but, the free service is fantastic :) so this is only a small issue.
It sounds like an excellent idea, I haven't gotten to use it I just installed it and changed the text and then i clicked a litlle circle and it brought popped this survey up, lol i love this.