Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Thank you for following up to be sure I have what I need.
It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
I use to love this app in my store but it recently stopped working and I can’t figure out why.
Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.
Best regards
David
Senior Merchant Success Manager
They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great support as always, thanks Andreandana!
Thanks for the kind words, we'll make sure Andreandana sees them!
Take care!
Yours in Loyalty,
✨ The Smile Support Team ✨
excellent customer service!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
The support team is really working hard and solving problems. 5 stars
Thank you so much for your review! So glad we were able to solve all your problems :)
-Hannah
Very fast service ! All good ;)
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.
We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!