Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Customer service have been great addressing any concerns or problems we've had.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
The client service was perfect. Thank you Joana for everything , your help and your prompt replies !
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Joana- Smile Team✨
Great customer service! I had a question and they replied very fast.
It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.
Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!
Thanks so much for your kind words! I'm so glad I could help :)
Angie - Smile Team✨
Amazing experience!
Lisa was very patient and helpful. Our team appreciates her and her assistance.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Love this app :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!
Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)
Yours in Loyalty,
The Smile Support Team
Seamless so far, fast and effective customer service. Thank you Maggie
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨