Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

May 3, 2017

Absolutely brilliant product, service, pricing system and user experience!

Thought Products
United States
3 days using the app
March 4, 2017

Very user friendly, sets you up so for success

Stevie Rep Mlosefa
United States
3 days using the app
May 11, 2020

Easy to set up and use! Awesome way to reward our customers and promote brand loyalty. Customer service is top notch as well. Highly recommend!

Ceramic Pro Canada
Canada
3 days using the app
Smile.io replied May 11, 2020

Thanks so much for your lovely review 💖 We're so glad to hear that support was able to help!

October 1, 2020

Seems to be a decent loyalty app. But it doesn't work with multiple subdomains. Uninstalling the app, unfortunately.

Black Alice Lingerie
United Kingdom
3 days using the app
Smile.io replied October 5, 2020

Thank you so much for leaving us a review anyway! We love hearing feedback like this. We'll definitely take this to our product team. Thanks again!

January 3, 2017

It looked like a good app until it made my page stop playing HTML videos on Chrome. Took us forever to figure out what was the problem. Had to delete to make it work again.

Yumyumcandy1
Canada
3 days using the app
May 9, 2022

I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much

The Vape Hubb
South Africa
About 2 hours using the app
Smile.io replied May 10, 2022

I am glad I was able to help you prepare for launch! 🚀 Wishing you all the luck with your new program! 💪 Thanks so much for taking the time to leave a review!

Cheers,
Joshua - Smile Team 🧙‍♂️

September 28, 2018

La app no se puede personalizar a español, debe ser con el upgrade paRA liograrlo, por lo demas es facil de instalar

Sacame El Jugo
Colombia
3 days using the app
May 30, 2020

I really like this app. It has a nice customer experience. The membership to get all of the perks is a little steep though

Cellar Door Plants
United States
3 days using the app
Smile.io replied June 2, 2020

Thank you so much for your review and feedback! We really appreciate it! 💖

April 12, 2016

Good app, I would like more active promotion on social media!

Wiillted Sunglasses
Canada
3 days using the app
April 18, 2023

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Kandies World
United States
About 2 hours using the app
Smile.io replied April 18, 2023

Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3