Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS.
2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.
Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!
force me to write a review...................................
Great little app to start a rewards program. Using the free version, and the reason I deducted one star - you really should be able to set an expiry on points/rewards at any level, not just a paid level. That was disappointing, but otherwise I'm happy with it and the seamless way it works with Shopify.
Thanks so much for the review! We appreciate the feedback regarding points expiry and its (un)availability on the free plan. Also, happy to hear how seamless you've found Smile to work thus far 😁
Just set up the rewards program so I will give a 2 star for now and if it works good I will put 5 stars
So far so good. Would prefer s better sandboxed demo mode for playing about without having to publish live to users while testing.
Fiona deserves a 5+ star rating, awesome customer service and she helped setting it up.
However there are some few functions about this app that is missing, and 299$ for this is way too much. Please do something about the prices, other than that great.
Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!
SCAM...Just observed lot of spurious sign ups, just checked the paid app, it is based on the sign-ups..Biggest SCAM in shopify apps...Reporting this app, right away and uninstalling.
Great app which simplifies some processes
so far so good, but there should be more selections when it comes to the packages. I only need the reward at check out extra, but i would have to pay $200??? aside from that it seems to be a nice app!