Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

August 18, 2016

It is an amazing app. Looking forward upgrade the plan

Dr Bake
United States
1 day using the app
Edited October 11, 2018

I am using this app to manage my rewards program. Set up is easy and the reward management is great. I am very happy with this app and highly recommend it.

Hotter Sales by DKHodder
Canada
23 days using the app
June 28, 2016

Seemingly simple to set up but if the shop is already in play and trying to convert from another reward system, this can be very time consuming to manually migrate. Paid for SMB service for phone support but no inbound service is available. Set an appointment for a call and no phone call happened, this is not the way you want to start a paid service. Sweet tooth gets high marks for ease of use from the front of the house and poor marks for service.

Tricky Vapor
Canada
About 1 month using the app
Edited October 5, 2016

This is an excellent app. It has helped us grow our client base, and increase retention. We really like it.

Mercaditoonline
United States
1 day using the app
August 11, 2023

My website is currently being fixed, but looking forward to seeing this work in my favour, with my customers benefitting too. I’m currently playing around with the free version, before I leap into paid. Customer service from Jade has been incredible, even with me being on the free plan. Gives me a lot of confidence in the product

Emilia Hunt
United Kingdom
23 days using the app
April 15, 2022

Downloaded it yesterday but seems pretty easy to use - doesn't have all the features I want (yet) but customer service has been quite helpful and responsive.

Homefield
United States
1 day using the app
Smile.io replied April 16, 2022

Thanks for letting us know! We try our best to offer tools that help businesses succeed. We're in the process of developing new things all the time and it's possible you will see what you need soon! We're also very happy to hear that our customer service team was able to help you out 😄

December 4, 2019

Lo recomiendo :) aunque faltan unas funciones pero siguele dando :) mejorando la app y llegaras lejos.

SharGAME
United States
1 day using the app
Smile.io replied December 4, 2019

Thank you for the five-star rating and feedback! We're always working on adding new features and updating existing ones. 😊

July 28, 2020

Loving this app so far as do my customers! Had lots of customer join in the first few hours. Brilliant way to offer something back to my customers for their loyalty. Recommend

Lala Kids
United Kingdom
1 day using the app
Smile.io replied July 29, 2020

Thanks so much for your review! ✨
So glad to hear that you're already getting engagement!

Edited October 19, 2020

The app works quite seamlessly, but since language can not be translated, the app is rather useless for international businesses. A true shame, since adding a translation option should not be such a difficult task. Adapting shops to local markets is essential in modern e-commerce, and therefore I can not recommend this app.

Karmameju Skincare
Denmark
About 1 month using the app
Smile.io replied October 19, 2020

Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.

November 1, 2023

GREAT, thank you!

Kimono Dragon NYC
United States
1 day using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨