Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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I'm just getting started, but so far Smile has a fantastic platform. Only thing I wish they included was points for product reviews. Would save the hassle of another app you need to integrate. Other than that, they basically have it all!
Thanks so much for taking the time to leave a review! Thanks for your kind words :) -Jade <3
Super easy to configure, took me 10 minutes. A bit disappointed in how little you can customize the design on the free app, looking forward to upgrading as soon as I hit 500 clients and seeing what else they've got.
Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.
Thank you so much for your amazing review! 💖 We're so happy to hear that you're enjoying it!
Amazing free app! Just try it :)
I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS.
2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.
Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!
force me to write a review...................................
Great little app to start a rewards program. Using the free version, and the reason I deducted one star - you really should be able to set an expiry on points/rewards at any level, not just a paid level. That was disappointing, but otherwise I'm happy with it and the seamless way it works with Shopify.
Thanks so much for the review! We appreciate the feedback regarding points expiry and its (un)availability on the free plan. Also, happy to hear how seamless you've found Smile to work thus far 😁
Just set up the rewards program so I will give a 2 star for now and if it works good I will put 5 stars
So far so good. Would prefer s better sandboxed demo mode for playing about without having to publish live to users while testing.
Fiona deserves a 5+ star rating, awesome customer service and she helped setting it up.
However there are some few functions about this app that is missing, and 299$ for this is way too much. Please do something about the prices, other than that great.