Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 30, 2017

Sweet Tooth Works Great !!! So glad i found it!

Simply Scentful 2
United States
2 days using the app
August 16, 2018

Never had a chance to launch it. Was told I could offer a Points per Product program before I signed up but after signing up and downloading app I was informed I could only do a Points per Dollar model. Sorry. Not Smiling

Whitemountainpuzzles Com
United States
2 days using the app
January 21, 2017

I am using it now and let you more later

Choose Some Suovenirs
United States
2 days using the app
December 25, 2020

Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.

WPL RC Official Store
Malaysia
2 days using the app
Smile.io replied December 26, 2020

Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)

March 22, 2022

like the product, both convenient and fairly ok to set up
support is also very very good if needed and very reactive

OMA & ME
France
2 days using the app
Smile.io replied March 22, 2022

Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖

August 12, 2023

Always ready to help, any doubt or query you have, they are there to help you. Great support you have with this app.

EmiliaCarolina
Chile
2 days using the app
Smile.io replied August 16, 2023

We are so happy you've found our support team helpful! We appreciate your kind words and review :)

Don't hesitate to reach back out if there is anything else we can do for you!

July 11, 2024

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Speed Cleaning
United States
38 minutes using the app
Smile.io replied July 16, 2024

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

Edited September 28, 2015

Very easy to set up, looks great and really simple to use :). Loving it so far!
It is a shame that the social referral options are paid only (considering there is such a large jump from the free service to the next, I sadly cannot afford that) - but, the free service is fantastic :) so this is only a small issue.

Velvetvolcano
United Kingdom
2 days using the app
May 14, 2016

It sounds like an excellent idea, I haven't gotten to use it I just installed it and changed the text and then i clicked a litlle circle and it brought popped this survey up, lol i love this.

Cellsignal
United States
2 days using the app
November 10, 2015

Easy set-up and my questions were answered very quickly!

Society Bikini
United States
2 days using the app