Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 10, 2016

Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!

T T Tackle
United States
About 8 hours using the app
September 11, 2018

SCAM...Just observed lot of spurious sign ups, just checked the paid app, it is based on the sign-ups..Biggest SCAM in shopify apps...Reporting this app, right away and uninstalling.

Nautical Kart
India
9 days using the app
November 20, 2016

Great app which simplifies some processes

Island Dooflicky
United States
6 days using the app
September 22, 2017

so far so good, but there should be more selections when it comes to the packages. I only need the reward at check out extra, but i would have to pay $200??? aside from that it seems to be a nice app!

Gigmidifiles
United States
6 days using the app
Edited November 27, 2016

Lacks some of the features that I want to offer my customers. Too inflexible for my needs.

Jack Wagon Coffee Co
Canada
9 days using the app
August 10, 2016

Love this simple little app!

Fresh Kids Clothing
Canada
6 days using the app
June 19, 2022

So far, Smile's provided a lot of the functionality we need to support a fairly complex loyalty program and their customer service has been great! The only point of improvement I'd call out is that their APIs and dev-facing functionality could be expanded to better support the needs of a mature business.

US Birchbox Dev
United States
6 days using the app
Smile.io replied June 20, 2022

Thank you so much for taking the time to leave a review. We are so glad our team was able to provide the support that you needed :) We also appreciate your thoughtful feedback. These are great ideas that we will pass along to our Product Team. 💖

May 30, 2016

Great program for my thebestheadphone.com store

Thebestheadphone
Finland
About 7 hours using the app
June 3, 2021

So far so good. Haven't seen the full experience quite yet but, very intuitive and seamless. Easy to install and configure. Love the simplicity and rewards available!

eastsidehype.com
United States
About 6 hours using the app
Smile.io replied June 5, 2021

Thanks so much for the 5-star review 🌟

October 7, 2019

So bad that such an app can not be used in another language than English. Obviously, it isn't stated anywhere before you start to setup everything.

La Bombilla
France
8 days using the app
Smile.io replied October 7, 2019

Thanks for the feedback! We've sent an email your way 🙂