Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

September 16, 2016

Easy to install and setup was a breeze. Would like to see another tier in pricing plans for really small businesses. A little more customization than the free version would be nice.

Mywordcoach Ca
Canada
3 days using the app
November 27, 2022

The free plan is amazing - has everything I want! I had some problems adjusting the launcher on mobile, but customer service was extremely helpful. Andreandana is the best!

EDEN + ASH
United States
About 3 hours using the app
Smile.io replied December 1, 2022

Hi! I'm happy to hear that Andrea provided you with excellent service! I'll make sure that she receives your feedback! 🙏

March 12, 2017

love it and enjoy learning about how to reward my customers

Pups Prs Store
United States
3 days using the app
January 12, 2017

very amazing way for us to legitamize our stores

Shop Friendly
United States
About 3 hours using the app
March 25, 2017

EXCELLENCE, GOOD AND CONVENIENT TO USE

Bowbowbrow
Malaysia
About 3 hours using the app
April 4, 2017

Super Application Saves Time & Efforts

Buy Electronics Online
Bulgaria
About 3 hours using the app
February 18, 2017

Just added this app, so far very easy to download. Will have to create code inorder to add discounts but apart from that really easy. Lets see how it works!

Fierce Ish
United States
3 days using the app
March 2, 2017

Love this app and its free. Its important for new stores with low budget

Mynuha
India
3 days using the app
January 26, 2023

great customer service!

Submerge Ryan Michelle
United States
About 3 hours using the app
Smile.io replied January 26, 2023

Thanks so much for taking the time to leave a review! It was great chatting with you today. Don't hesitate to reach out if there is anything else we can help you with :)

- Nicole

Edited May 8, 2016

Great app, easy to set up and very customizable, but the missing possibility of changing the language takes away a star.

Jens Butik
Denmark
3 days using the app