Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,478)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 26, 2023

great customer service!

Submerge Ryan Michelle
United States
About 3 hours using the app
Smile.io replied January 26, 2023

Thanks so much for taking the time to leave a review! It was great chatting with you today. Don't hesitate to reach out if there is anything else we can help you with :)

- Nicole

Edited May 8, 2016

Great app, easy to set up and very customizable, but the missing possibility of changing the language takes away a star.

Jens Butik
Denmark
3 days using the app
September 25, 2016

Just installed it, and it looks very promising. Can't believe they're generous enogh to provide lots of features for free! Thanks you :) Well let's see how it goes! - smolfeet.com

Smolfeet
Malaysia
About 3 hours using the app
March 15, 2023

Super easy to use, Lisa in customer service is great. Highly recommend for businesses of any size! Smile is Awesome

Iris & Indie Boutique
United States
About 3 hours using the app
Smile.io replied March 16, 2023

Aww, shucks 😊 You're also great!! 🙌 Thank you so much for taking the time to write this sweet review — it was a pleasure assisting you today!

Lisa - Smile Team ✨

May 18, 2022

Super application ! Très complète et facile à mettre en place. Le support est très réactif. Je recommande !

TeaHeritage
France
About 3 hours using the app
Smile.io replied May 18, 2022

Thank you so much for taking the time to leave a review, it was super great helping you today :)

September 3, 2023

Andrea was very lovely to work with. She showed me everything I needed promptly and allowed me to get my work done

Gentleman's Seoul
Australia
About 3 hours using the app
Smile.io replied September 5, 2023

Thank you so much for your kind review, we really appreciate it! We'd be happy to assist if you have any questions and can't wait to see your business grow!

- Smile team.

May 23, 2022

Great app so far! I love how everything is simple to use. The points and rewards features are exactly what I was looking for!

Undercover Boots
United States
About 3 hours using the app
Smile.io replied May 23, 2022

It was a pleasure chatting with you today! I am so glad that you found exactly what you are looking for with Smile and find it easy to use! Thanks so much for taking the time to leave a review 💛 Nicole

January 30, 2023

everyone is so helpful and quick chat response which is great so easy to use and set up i am looking forward to sharing with my clients thank you

extendedbeautyessex
United Kingdom
About 3 hours using the app
Smile.io replied January 30, 2023

We are so glad that you are enjoying Smile! Thanks so much for leaving a review. We appreciate it :)

January 3, 2017

It looked like a good app until it made my page stop playing HTML videos on Chrome. Took us forever to figure out what was the problem. Had to delete to make it work again.

Yumyumcandy1
Canada
3 days using the app
July 22, 2016

Awesome! So far so good. Just installed so we'll see how it goes.

Royal Closet Fashions
United States
About 3 hours using the app