Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,706)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

January 8, 2025

the support we have received from Jade has been incredible!

DR.VEGAN
United Kingdom
Over 3 years using the app
Smile.io replied January 9, 2025

Thank you for taking the time to leave this review! We think Jade is pretty incredible too 🤩

October 28, 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
United States
Over 2 years using the app
Smile.io replied October 30, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

November 22, 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

True Grace
United Kingdom
Over 3 years using the app
Smile.io replied November 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 27, 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Philippines
About 1 month using the app
Smile.io replied November 28, 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

December 5, 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
United States
Almost 2 years using the app
Smile.io replied December 7, 2024

We smiled reading this review! Thank you so much :)))

January 20, 2025

We had a few questions about how the app works, during setup and support was great about getting back to us with informational answers. We're just getting started but excited about the possible ways to configure our particular loyalty program because smile.io makes it possible with all of its detailed options.

Fabric Depot
United States
6 days using the app
Smile.io replied January 22, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 13, 2025

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
United States
10 months using the app
Smile.io replied January 15, 2025

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

December 12, 2024

So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.

EMBOS
United Kingdom
About 1 month using the app
Smile.io replied December 14, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

January 6, 2025

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
United States
About 2 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

December 23, 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Beauty Care Bag
United States
5 months using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨