Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

May 29, 2017

It is a great app, but as I am a small business who is just starting out and I know that I will have over 2000 customers as I am an online and in-store seller it would have costed way to much for me to justify, I have had to go with a different app that offers unlimited active customers and still at the same price as the small business deal this app offers.
This App offers a great rewards program but I think they they may need to rethink the asking price per month or offer more active customers for what they class as a small business.

That Crafty Shop
Australia
5 days using the app
July 4, 2017

It seems like a great app but I cant figure out how to change anything on it. It wont allow me to so if it were a little easier to figure out I'd give 5 stars.

Stevie Rep Ajuhl
United States
5 days using the app
October 6, 2022

We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.

Back by Popular Demand Consignment inc
United States
About 4 hours using the app
Smile.io replied October 6, 2022

It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole

May 31, 2022

Lisa was cheerful & helpfulCould not have asked for better! She was there on apot all day! Made things easy

Coffee Labs Roasters
United States
About 4 hours using the app
Smile.io replied May 31, 2022

Thank you so much for this lovely review 🥰 It was great chatting with you today and I'm glad I was able to help you get started on your Smile journey 🤩 - Lisaa

July 12, 2017

This app seems good, easy to manage actually!

Latinaprincess
France
About 4 hours using the app
July 21, 2021

Very very good service!!! Thanks again!! I recommend this team, this is the best application. I'm very happy to switch !!

Marée - Chandelles
Canada
About 4 hours using the app
Smile.io replied July 22, 2021

We're happy you switched too!! We'll let our team know that you appreciated their service. Thanks for using Smile 🤘

April 3, 2017

TRES BIEN J'APPRECIE C'EST CLAIR

Shopparfums
Guadeloupe
3 days using the app
October 11, 2017

Great app.. Love the features. Very nice design and easy to use.

Dezil
Seychelles
About 4 hours using the app
August 21, 2019

This is exactly what I was looking for- a simple and free way to boost sales via customer engagement.

Cam Model Supply
United States
About 4 hours using the app
Smile.io replied August 21, 2019

Thank you for the five-star review! We're so glad you're loving our app! 😄

February 23, 2019

I have installed the app on my store - it says it is live, but you don't see it on my store. I contacted support on Thursday in regards to this issue, but still haven't heard from anybody. If they do contact me - I will update this review - otherwise it will be deleted.

The Wristband Man Canada
Canada
4 days using the app
Smile.io replied March 26, 2019

We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch but haven't heard back! We'll reach out again :)