Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 18, 2023

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Kandies World
United States
About 2 hours using the app
Smile.io replied April 18, 2023

Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3

August 18, 2022

Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully

SwitchBot US
United States
About 2 hours using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

September 12, 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Blanc Creatives
United States
About 2 hours using the app
Smile.io replied September 12, 2022

Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 16, 2017

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The Cute Loot
United States
About 2 hours using the app
May 9, 2022

Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!

kpop2u_unnie
South Korea
About 2 hours using the app
Smile.io replied May 9, 2022

Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

August 2, 2017

Just installed very easy setup

Pure Body Image 12
United Kingdom
About 2 hours using the app
July 13, 2023

Amazing. Super useful app. No major complaints. User friendly and most of the features are free. Thank you.

1ne Performance
United States
About 2 hours using the app
Smile.io replied July 15, 2023

Thanks so much for leaving a review. We really appreciate it! Don't hesitate to reach out if we can help you with anything else :)

September 20, 2017

just trying it out..but t seems to be working wonders now!

Fatboyhair
United States
About 2 hours using the app
Edited January 9, 2019

This is a great loyalty scheme. Set-up is very simple and well thought out and you can be live with a very nice looking program within 30 mins. It's also a good value app. Great support from the team too.
Thanks!

Aminoman
United Kingdom
2 days using the app
April 17, 2017

Great so far! The set-up is easy. Creating the discount codes takes a few minutes, but they walk you through every step. Hope my customers love it, too!

Redemption Market
United States
About 2 hours using the app