Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,365)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.

September 19, 2023

Nicole, with Smile Support, was awesome and so patient with me regardless of my technical handicaps. I loved the way she paid such close attention to what I was asking and saying. It's so nice to chat with an actual human who really tries to help! Be blessed, Nicole!

Ms. JD Hurst
United States
About 1 hour using the app
Smile.io replied September 21, 2023

Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊

Be blessed!

- Smile Team✨

June 8, 2022

Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!

Archer and Olive
United States
About 1 hour using the app
Smile.io replied June 8, 2022

Thank you so much for leaving a review! It was great assisting you today -Jade <3

April 28, 2016

Perfect way to build a relationship with your customers! Love it!

Emojiliquids
United States
About 1 hour using the app
April 14, 2022

Great service, took the extra mile to help out. Even shoot a video to show me exactly how to operate this app.

Kizuna Roaster & Co.
Hong Kong SAR
44 minutes using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to share your experience! We're so glad to hear that 💖

July 12, 2016

We've used Sweet Tooth rewards on our other websites and love the ease of use for both customers and us when managing the system... So easy!

Our Family Crafts
United Kingdom
41 minutes using the app
July 20, 2020

Good stuff I'd say. Seems pretty user friendly honestly. Liking it so far to tell the truth. Seems solid

AlphaWell Yoga
United States
40 minutes using the app
Smile.io replied July 29, 2020

That's so great to hear! Thank you for your review 💖

December 5, 2019

This app is super easy to use, great basic plan and will definitely upgrade if it continue to drives value to get advance features.

Mac & Mabel
United States
40 minutes using the app
Smile.io replied December 9, 2019

Thank you for the 5-star rating and review! We're glad you're enjoying using our app. 🙂

April 20, 2022

Great customer service! Got a bit stuck setting up, but I went to the online chat section and the issue was resolved within 5 minutes.

snuggkids
United Kingdom
40 minutes using the app
Smile.io replied April 20, 2022

So happy that I could help today! Thanks for taking the time to leave a review -Jade <3

January 31, 2023

Hasta ahorita todo bien, me ayudaron con una duda y ya active la app, veremos que tanto le gusta a mis clientes.

Nekko Inn
Mexico
39 minutes using the app
Smile.io replied January 31, 2023

¡Muchas gracias por tomarse el tiempo para dejar una evaluación! Realmente lo apreciamos :) ¡Esperamos ver cómo Smile ayuda a que su negocio crezca!

August 20, 2022

This app is amazing and I am so excited to see the excitement my customers have over our new loyalty program. This app was easy to integrate with Shopify (literally took me 5 minutes).. I had a few questions and customer service went about and beyond!

Alden+Rose LLC
United States
39 minutes using the app
Smile.io replied August 20, 2022

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩