Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 30, 2023

everyone is so helpful and quick chat response which is great so easy to use and set up i am looking forward to sharing with my clients thank you

extendedbeautyessex
United Kingdom
About 3 hours using the app
Smile.io replied January 30, 2023

We are so glad that you are enjoying Smile! Thanks so much for leaving a review. We appreciate it :)

January 3, 2017

It looked like a good app until it made my page stop playing HTML videos on Chrome. Took us forever to figure out what was the problem. Had to delete to make it work again.

Yumyumcandy1
Canada
3 days using the app
July 22, 2016

Awesome! So far so good. Just installed so we'll see how it goes.

Royal Closet Fashions
United States
About 3 hours using the app
April 22, 2022

Installation of the app was quick and easy. I then reached out to support to ensure all was set up correctly and had the pleasure to chat with customer service rep Jade, who was able to review and confirm how everything was set up. Now it's time to see if Smile can make our customers smile.

Trini Jungle Juice Store
United States
About 3 hours using the app
Smile.io replied April 22, 2022

Thanks for taking the time to leave a review and it was wonderful chatting with you today. We look forward to making your customers Smile :) -Jade <3

September 29, 2023

J'ai adoré le service de LISA qui est un rayon de soleil. Ses conseils sont concis et facile à suivre. Vraiment excellent service

TODORE
Canada
About 2 hours using the app
Smile.io replied October 2, 2023

Thank you so much for the review and 5 stars! We're so happy to hear that Lisa was able to help out! 😄

January 17, 2022

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Live a Little
United States
About 2 hours using the app
Smile.io replied January 21, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

June 21, 2016

Very helpful and super easy to use and set up!

Eclipsed Eye Clothing
United States
About 2 hours using the app
September 28, 2018

La app no se puede personalizar a español, debe ser con el upgrade paRA liograrlo, por lo demas es facil de instalar

Sacame El Jugo
Colombia
3 days using the app
April 4, 2018

Very nice addition to any website. Easy set up and user friendly. Highly recommend!

Auntie Bs Bath And Body
United States
About 2 hours using the app
February 12, 2017

Just trying this app. At first look, it's very suitable.

Natur Geschenk
Latvia
3 days using the app