Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,477)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Lisa was very kind and solved my question super fast. Also the app is very easy to use and gives your website more attraction.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today💛💖💛
Lisa - Smile Team✨
So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.
Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana
So far so good. The smile app was straight forward and easy to set up. Now we will see how it works for our store.
We are so glad you chose Smile! Thank you very much for your review, we are looking forward to helping you succeed! 🚀
Love this app and Nicole in support was very helpful! makes it easy to use for me and my customers!
Thank you so much for taking the time to leave us this lovely review! 💖
Easy set up! Can't wait for my customers to start using it!
Messaged for support at 6:30PM EST and within a few minutes Lisa answered my message and thoroughly explained the answer to my question! A+ for Lisa!
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Excellent application to increase your sales. Winning is always a good start for people and to feel the love we have to offer them.
Thanks so much for taking the time out to leave us a review! We are super happy to hear that Smile has helped in increasing sales ⭐️
I just downloaded Smile for the Shopify POS and I was greeted by Maria from their support team! She was so so helpful and spent an hour going over everything I needed to know! I am excited to use the app! Thank you so much for all the help getting me set up!
Thank you so much for taking the time to share your experience here! 😍
Please don't hesitate to reach out to us if you need anything :)
Very easy to install and navigate. Thank you!
I joined the paid 49$/month plan for one reason , which is to be able to hide/show loyalty program icon on specific pages. Then I realized that this feature is not working even on the paid plan. Although the team is responsive via email (which is not solving the problem). I need a live support to solve the problem , else it is a waste of time effort (yet , I am still optimistic and expecting the problem to be solved)
Note: This review might change depending on the app experience
Hello! Thank you for your review. We've sent over an email to help out with this. Our live chat is available from 9-5EST Monday to Friday! Look forward to chatting with you! 😄