Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 9, 2017

misleading, for the free account

Regalo Style
Malaysia
3 days using the app
May 9, 2022

I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much

The Vape Hubb
South Africa
About 2 hours using the app
Smile.io replied May 10, 2022

I am glad I was able to help you prepare for launch! 🚀 Wishing you all the luck with your new program! 💪 Thanks so much for taking the time to leave a review!

Cheers,
Joshua - Smile Team 🧙‍♂️

October 23, 2017

Bonjour
Je dois supprimer cette application car le Panneau sur lequel est Placé l'écriteau empêche mes clients de Payer
Cordialement
Josée Meertens

Yourbigmarket Com
Belgium
3 days using the app
April 18, 2023

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Kandies World
United States
About 2 hours using the app
Smile.io replied April 18, 2023

Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3

August 18, 2022

Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully

SwitchBot US
United States
About 2 hours using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

September 12, 2022

After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.

Blanc Creatives
United States
About 2 hours using the app
Smile.io replied September 12, 2022

Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 16, 2017

egwef g efgerg erg wergwerg.

The Cute Loot
United States
About 2 hours using the app
May 9, 2022

Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!

kpop2u_unnie
South Korea
About 2 hours using the app
Smile.io replied May 9, 2022

Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

August 2, 2017

Just installed very easy setup

Pure Body Image 12
United Kingdom
About 2 hours using the app
July 13, 2023

Amazing. Super useful app. No major complaints. User friendly and most of the features are free. Thank you.

1ne Performance
United States
About 2 hours using the app
Smile.io replied July 15, 2023

Thanks so much for leaving a review. We really appreciate it! Don't hesitate to reach out if we can help you with anything else :)