Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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I joined the paid 49$/month plan for one reason , which is to be able to hide/show loyalty program icon on specific pages. Then I realized that this feature is not working even on the paid plan. Although the team is responsive via email (which is not solving the problem). I need a live support to solve the problem , else it is a waste of time effort (yet , I am still optimistic and expecting the problem to be solved)
Note: This review might change depending on the app experience
Hello! Thank you for your review. We've sent over an email to help out with this. Our live chat is available from 9-5EST Monday to Friday! Look forward to chatting with you! 😄
have not had a chance to even test run before I had to right a review empressglowco.com
So far so good. Great for starting out and learning. I like having the rewards program. I think it will help attract a lot of customers
Thank you so much for the review and choosing Smile for your rewards program! Looking forward to seeing the launch of your program :)
Love how easy this app was to set up and the style of it doesn't look tacky which is a huge win for up selling.
Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)
Awwesome app so for looking forward to incorporating this with my business
No fuss, CSV import, simple to use, beautiful GUI, intuitive UX, features that match all other competitors, super customer service, unbeatable pricing. What are you waiting for?
Thank you for the kind words! 💓
It helps get us in front of more awesome people just like you! 💓
Lovely work!
Thank you so much for your kind review. We really appreciate it! 💖
Smile Team ✨
So far, so good. Installation and customization was a breeze! Excited to see how this helps us to activate our customer base and get them really excited!
Easy to install and great staff! Nicole helped me get my rewards integrated into the in-store POS with ease.
Thanks for taking the time to leave a review! I am so glad you were able to install Smile and set up your POS easily. It was great chatting with you 💛 Nicole
really quick and nice customer support! answered my question quickly even with only one person working !
It makes us extremely glad to see you were assured of the superpowers of our customer support! 🦸♀️ We're here anytime 📩