Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,664)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

June 1, 2021

Customer service is friendly and quick to respond! Please consider Clover integration so we can use the same loyalty rewards to customers in the store with POS!! Would be great :)

Lolita Dessert Club
United States
12 days using the app
Smile.io replied June 1, 2021

Thanks so much for your review 💖
We'll definitely pass along your suggestion of the app integration to our product team!

May 23, 2023

I have been looking into a loyalty app for some time, and after fair bit of research, have settled on Smile. It ticks every box we need, and whilst not cheap, it seems to offer better value than much of the competition.
On top of that it seems pretty straightforward to use, and the staff I have dealt with have been super helpful and patient.

Suzannah London
United Kingdom
About 13 hours using the app
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave us a review and for your feedback. We really appreciate it and take it on board. We look forward to helping you in the future.

Cheers

The Smile team

October 2, 2016

It is easy to understand and the free starting plan is great! It would have been better if a little bit of design customisation options can be given for the free plan. Otherwise, it is really a good application to attract customers.

Minijon
Singapore
12 days using the app
April 20, 2016

Easy setup and great customer service/technical support from Elli when I made and error and couldn't figure out what was wrong. I will be starting this app on my online boutique next month so looking forward to seeing how this works with my customers.

Social Butterfly Couture
United States
About 13 hours using the app
August 2, 2016

Love this app! It's really useful and beneficial for my store

Bloombelle
United States
About 13 hours using the app
April 30, 2016

Easy to use, great app. Shame that it requires you to outsource to another app though.

Whatthefu
United Kingdom
11 days using the app
August 5, 2016

Great app for building repeat customers!

Pokemon Gotime
India
11 days using the app
December 29, 2017

Great but misses free french version...

18vendredi
France
11 days using the app
November 15, 2016

Like the app, still working on the setup and other things. As of now, I feel this should work for me.

Accessories4shoes
United States
About 12 hours using the app
November 22, 2019

I used this app to help promote sales on my store. the response has been great . I highly recumbent this app for any serious store owner

The Blue Mahoe
United States
10 days using the app
Smile.io replied November 26, 2019

Thanks so much for your review! We really appreciate it! ✨