Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,523)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
Refine
-
By rating
just trying it out..but t seems to be working wonders now!
This is a great loyalty scheme. Set-up is very simple and well thought out and you can be live with a very nice looking program within 30 mins. It's also a good value app. Great support from the team too.
Thanks!
Great so far! The set-up is easy. Creating the discount codes takes a few minutes, but they walk you through every step. Hope my customers love it, too!
Good app so far, installation seems pretty intuitive
Easy Step Up! Nice customization options, even on the free version! It seamlessly integrates with my website! So excited to get our first rewards customers :)
So far so good. I had a quick question when I added the app to my Shopify account, and Lisa was quick to answer and offer encouragement. I'm hoping to have enough sales to upgrade one day.
Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing to impress 🤩
- Lisa & the Smile Team💛
Never had a chance to launch it. Was told I could offer a Points per Product program before I signed up but after signing up and downloading app I was informed I could only do a Points per Dollar model. Sorry. Not Smiling
this app is more than perfect. very easy to use and customize. looks very neat with customer experience.
We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!
I had a small issue with uploading my customers previous points from my last rewards app. I hit Chat and Nicole helped me quickly figure out the problem. She told me exactly what to do to fix the problem and it worked. I successfully uploaded all my customers previously earned points, and I'm excited to set up the rest and see what Smile has to offer. It's great to know there's expert (human) help when you need it. Great so far!
Thank you so much for the kind words! We're so happy Nicole was able to help out - she's awesome like that! 💛
Excellent Customer Service. Was evaluating multiple Loyalty & Rewards apps, and Smile.io put a smile on our face and won us over. Great App and Team
Thanks for leaving us a review and thanks for choosing to be a Smile merchant! We're so very glad to have you as a merchant and that we can put a Smile on your face 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨