Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,664)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

June 13, 2021

This review is mostly about how amazing the staff is at helping and getting back to me when I have a question, I haven't started using the app fully but I did want to mention the team is super helpful! Excited to learn how to use this app to help grow our site.

BLK SHEEP
Canada
About 12 hours using the app
Smile.io replied June 15, 2021

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖

September 25, 2017

Could have more ways of earning Points, and the instagram one doesn't work at all for me (it won't recognize my username) but it's a genius app and I love the concept!

Voozapparel
Norway
10 days using the app
May 23, 2016

I like the concept of this app a lot. I would like to be able to dictate where I want the button to be positioned on my page. Top middle for example. Bottom of menu.

Simplysoapcw
United States
10 days using the app
April 20, 2022

I was so happy with the customer service! They answered all my questions and made it so easy to continue my set up! Such a breeze! Thank you!

Ferpie and Fray
United States
About 11 hours using the app
Smile.io replied April 20, 2022

It was absolutely wonderful assisting you today, thank you so much for taking the time to leave a review :) -Jade <3

September 24, 2015

Super simple to install and use. Great way to keep customers coming back.

Carol Lipworth Designs
United States
10 days using the app
October 15, 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
United Kingdom
13 days using the app
October 16, 2023

it's a great tool to boost your sales

Bakeo House
Malaysia
About 11 hours using the app
Smile.io replied October 18, 2023

Thank you for your review we are so happy you think so.

feel free to reach out if you need any help

Best regards

The Smile team

April 30, 2016

Very quick and easy to setup. Works great, already getting positive customer feedback!

Gayas Secrets
Canada
About 11 hours using the app
Edited April 18, 2019

The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.

CENTROARTESANO
Spain
13 days using the app
Smile.io replied April 18, 2019

Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)

August 5, 2016

Inyeresting. Way to pricey to even be of competitive use.

Tinas Sweetpuff Australia
Australia
13 days using the app