Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

September 10, 2021

I just downloaded Smile for the Shopify POS and I was greeted by Maria from their support team! She was so so helpful and spent an hour going over everything I needed to know! I am excited to use the app! Thank you so much for all the help getting me set up!

On Pointe Dancewear
United States
About 2 hours using the app
Smile.io replied September 13, 2021

Thank you so much for taking the time to share your experience here! 😍
Please don't hesitate to reach out to us if you need anything :)

August 17, 2016

Very easy to install and navigate. Thank you!

Mylittlecrystal
United States
About 2 hours using the app
Edited June 30, 2020

I joined the paid 49$/month plan for one reason , which is to be able to hide/show loyalty program icon on specific pages. Then I realized that this feature is not working even on the paid plan. Although the team is responsive via email (which is not solving the problem). I need a live support to solve the problem , else it is a waste of time effort (yet , I am still optimistic and expecting the problem to be solved)

Note: This review might change depending on the app experience

Brandat Outlet LLC
United Arab Emirates
2 days using the app
Smile.io replied June 30, 2020

Hello! Thank you for your review. We've sent over an email to help out with this. Our live chat is available from 9-5EST Monday to Friday! Look forward to chatting with you! 😄

November 7, 2016

have not had a chance to even test run before I had to right a review empressglowco.com

Empressglow Co
United States
2 days using the app
January 16, 2021

So far so good. Great for starting out and learning. I like having the rewards program. I think it will help attract a lot of customers

Life Limitz
United States
About 1 hour using the app
Smile.io replied January 17, 2021

Thank you so much for the review and choosing Smile for your rewards program! Looking forward to seeing the launch of your program :)

May 7, 2021

Love how easy this app was to set up and the style of it doesn't look tacky which is a huge win for up selling.

Thread the Needle
Canada
About 1 hour using the app
Smile.io replied May 11, 2021

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

May 8, 2017

Awwesome app so for looking forward to incorporating this with my business

Rickibees
Canada
About 1 hour using the app
August 24, 2021

No fuss, CSV import, simple to use, beautiful GUI, intuitive UX, features that match all other competitors, super customer service, unbeatable pricing. What are you waiting for?

My Story Treasury
Singapore
About 1 hour using the app
Smile.io replied August 25, 2021

Thank you for the kind words! 💓

It helps get us in front of more awesome people just like you! 💓

October 15, 2023

Lovely work!

MotherFathers
Bulgaria
About 1 hour using the app
Smile.io replied October 17, 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

Edited January 3, 2019

So far, so good. Installation and customization was a breeze! Excited to see how this helps us to activate our customer base and get them really excited!

The Jungalow
United States
About 1 hour using the app