Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,663)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 24, 2017

cant say much for now, still testing app

Dgstoreuk Com
United Kingdom
11 days using the app
May 6, 2022

I'm just getting started, but so far Smile has a fantastic platform. Only thing I wish they included was points for product reviews. Would save the hassle of another app you need to integrate. Other than that, they basically have it all!

SplitFocus
United States
8 days using the app
Smile.io replied May 6, 2022

Thanks so much for taking the time to leave a review! Thanks for your kind words :) -Jade <3

November 22, 2023

Brandon answered all the questions I had! Thank you so much!

Thorns Warehouse
United States
About 9 hours using the app
Smile.io replied November 25, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need any assistance - Brandon & The Smile Team

May 13, 2016

Super easy to configure, took me 10 minutes. A bit disappointed in how little you can customize the design on the free app, looking forward to upgrading as soon as I hit 500 clients and seeing what else they've got.

Ebambu Ca
Canada
7 days using the app
September 28, 2020

Easy setup looking forward to seeing clients rewarded through smile. The app will bring value to customer and encourage return clients.

Café du Monde Crêperie
Canada
About 8 hours using the app
Smile.io replied September 29, 2020

Thank you so much for your amazing review! 💖 We're so happy to hear that you're enjoying it!

August 29, 2016

Amazing free app! Just try it :)

Watermelonflops
Spain
About 8 hours using the app
December 12, 2020

I tried out the free version to see if this app would be a good fit for my company. The app is absolutely perfect, aside from 2 major flaws - 1. You can not redeem more than one of the dollar amount rewards at a time on the POS.
2. There is no way to redeem points if other discounts are activated in the checkout on the POS. I am not going to penalize the staff, not letting them utilize their points they earned, just because they get an employee discount.

Deneweth's Garden Center
United States
10 days using the app
Smile.io replied December 13, 2020

Hello! Thank you for your review! I've sent over an email explaining how Smile rewards work with Shopify POS :) Look forward to chatting with you!

February 9, 2017

force me to write a review...................................

Elogo
Canada
10 days using the app
January 21, 2021

Great little app to start a rewards program. Using the free version, and the reason I deducted one star - you really should be able to set an expiry on points/rewards at any level, not just a paid level. That was disappointing, but otherwise I'm happy with it and the seamless way it works with Shopify.

Winona Creek
United States
7 days using the app
Smile.io replied January 21, 2021

Thanks so much for the review! We appreciate the feedback regarding points expiry and its (un)availability on the free plan. Also, happy to hear how seamless you've found Smile to work thus far 😁

July 5, 2017

Just set up the rewards program so I will give a 2 star for now and if it works good I will put 5 stars

Kings Limited
United States
10 days using the app