Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 26, 2022

Easy to install and great staff! Nicole helped me get my rewards integrated into the in-store POS with ease.

Sportzzone
United States
About 1 hour using the app
Smile.io replied April 26, 2022

Thanks for taking the time to leave a review! I am so glad you were able to install Smile and set up your POS easily. It was great chatting with you 💛 Nicole

February 23, 2023

really quick and nice customer support! answered my question quickly even with only one person working !

Come What Nay
United States
About 1 hour using the app
Smile.io replied February 24, 2023

It makes us extremely glad to see you were assured of the superpowers of our customer support! 🦸‍♀️ We're here anytime 📩

November 18, 2020

Just started using the app and ran into some difficulties but I was pleasantly surprised how attentive their customer service was! They immediately replied and helped me set it up. Shout out to Jobie for the assist! Excited to grow my business with Smile!

Alexa Philippines
Philippines
About 1 hour using the app
Smile.io replied November 20, 2020

This is so exciting! We can't wait to grow alongside your business 💖
Thanks so much for the 5-stars! Glad Jobie was able to help!

August 10, 2016

I Love the easy setup of Sweet Tooth! So much better than other Loyalty programs i used. I can't wait to see how my customers like the new rewards program. Thank you Sweet Tooth!~Chelsa ~ iBOWZ

Ibowz Fun Funky Hairbows
United States
About 1 hour using the app
July 2, 2016

Great App! It has really great features!

Honeybee Line
United States
About 1 hour using the app
November 5, 2023

Pretty easy to set up. good information.

NIOI
Australia
About 1 hour using the app
Smile.io replied November 7, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

Edited August 31, 2016

Great program. Easy but powerful. Just what we needed.

TrobeePens.com

Trobeepens
United States
About 1 hour using the app
August 14, 2016

What better way to keep in touch with your customers and offer them something sweet for referring other customers. Great app. Easy to use.

Royal Boutique Company
United States
About 1 hour using the app
May 16, 2016

Love being able to offer my clients discounts this way, and so do they, its so easy!

Melodylanedesigns
United States
About 1 hour using the app
March 20, 2017

So far the interface is very simple and user friendly with many flexible options to improve user loyalty and to expand our customer base.

Dioxyme
United States
About 1 hour using the app