Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 10, 2020

Just installed and we are so excited to have this. You are able to adjust people's points - if they bought something before you had your point system, you can add it later on. What a great system! Will update if any problem arise.

Opal's Mae
United States
About 1 hour using the app
Smile.io replied May 11, 2020

Thank you for your 5-star review ✨ Please don't hesitate to reach out to Support if we can help with anything!

Edited January 4, 2021

So far so good. I just added it to my website. The process was effortless and fast. Can't wait to see my customers happy!

EllRose Eclectic
United States
About 1 hour using the app
Smile.io replied January 4, 2021

Thank you so much for the review! Glad to hear that Smile was fast and effortless to launch 🚀

July 27, 2016

Very easy app to use and hoping it will generate more customers

Zeus Snow
Australia
1 day using the app
June 24, 2022

easy to set up and customer service quick and helpful . set up in a matter of minutes. Intro video very helpful

thedaydreamingunicorn
United States
About 1 hour using the app
Smile.io replied June 24, 2022

Thank you so much for taking the time to leave this review 🤩 We're happy that you're enjoying Smile & finding it easy to use!

So nice chatting with you today! 😊 Lisa

June 5, 2023

I just finished chatting with Nicole and I cannot begin to tell you how easy this set up was. Her instructions were seamless. She sent me video’s to show me where to navigate to what I needed to fix. I learn visually way better so this was huge for me. I cannot believe it was this simple! Thank you again Nicole!

40 Oak Boutique
United States
About 1 hour using the app
Smile.io replied June 5, 2023

It was so great chatting with you today. I'm so glad that we could help and that starting up Smile has been seamless. Thanks so much for leaving a review! We really appreciate it :)

- Nicole

June 21, 2023

I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!

Samantha Marie & Co.
United States
About 1 hour using the app
Smile.io replied June 21, 2023

Thanks for taking the time to share! I'm so glad to hear you've had a good experience so far! - Angie and The Smile Team

June 17, 2021

The best app ever !!! The team is very kind and very helpful, i asked a question and in a minute I got the answer !

Jedi Shop
Algeria
About 1 hour using the app
Smile.io replied June 18, 2021

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖

July 31, 2023

Easy to install and understand. I have tried other apps, but I preferred this one since it is easier to use, and they have a free plan for whose who are starting the business.

Nina Blume
United States
About 1 hour using the app
Smile.io replied August 3, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team✨

April 12, 2017

I downloaded this app today , so far it's working great . I love it

Sador
United States
1 day using the app
December 4, 2020

Easy setup and straight forward app. I have high hopes for this add-on. I'll leave an update at some point. I wish the expiration tool was part of the entry paid. Micro businesses probably need functionality the most.

OHENE
United States
1 day using the app
Smile.io replied December 5, 2020

Thank you for sharing your feedback! 😊 It's great that you found setup so easy, and are finding value in our features :)