Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,474)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 21, 2017

Seems good. however just started to use.

Mesheal Lynn Online Boutique
United States
1 day using the app
January 21, 2017

Easy to set up! Lots of Free options! Now lets see it in action :)

Seed Of Intention
United States
About 1 hour using the app
May 14, 2017

show your customers you appreciate them. This free Shopify app allows you to reward your customers by giving them points.

U Not Alone
Israel
About 1 hour using the app
June 16, 2016

Lovely app so far.. Very easy to setup

Elnuk
Canada
About 1 hour using the app
Edited June 18, 2021

AMAZING! Super easy to install and user friendly. I literally got it up and running in less than 15 minutes. Thank you so much Smile! Don't hesitate, just get the app.

GBG Boutique
United States
About 1 hour using the app
Smile.io replied June 18, 2021

Thank you so much for your lovely review! We're so glad to hear about your great experience with us.💖

September 27, 2016

Nice but not for $59 per month

Hiteck Hobby
United States
About 24 hours using the app
July 12, 2021

I highly recommend this app, the support is fantastic, its easy to move from excising apps to this one as well. Takes a little time to adjust and propagate to the store but once it does its much faster after. Brilliant features (on free at the moment as not quite big enough for the other features) but you really do not loose out! Its seamless and easy to use user-end, very sleek looking too which is great for clarity for the customers. everything is in one place as well so easy to know what where and why. The app itself is SO EASY to set up, i'm not joking, i moved my customers over, changed its look etc, set it all up to go in under 5mins. outstanding. Best bit??? THEY DONT CHARGE FOR MORE ORDERS! Love it, you pay for what you need as a business and that's it, nice and transparent with the features and no hidden crap later you find you need to pay for. My current provider just silently crept ours up to a hefty total per month, hence our move. I have used Smile on other sites as a customer and loved it so much i wanted to use it for my own business! 20/10 seriously, get it. powerful; perfect little app

Valkyrie RPG
United Kingdom
About 1 hour using the app
Smile.io replied July 14, 2021

Thank you so much for this amazing review! We're so touched and so glad that you're loving our app ✨

October 27, 2023

I'm just starting with the app, and the customer service - even for customers on the free plan - is outstanding. Jade answered my multiple questions with clarity and understanding...and humor! I'm looking forward to testing out the app and seeing results, particularly with regards to a referral program. Keep up the great work!

Ben's Chili Bowl
United States
About 1 hour using the app
Smile.io replied October 30, 2023

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited September 15, 2016

Good app - very easy to set up!

Jr Edition
United Kingdom
About 1 hour using the app
August 11, 2023

Hi, I have just downloaded the app for my Shopify store and was having trouble finding where to add social media links so I messaged for help. The rep was very helpful and explained where to find the links. She also disclosed about third-party validation. I sincerely appreciate the transparency & for letting me know this. Very impressed so far. Can’t wait to see how the app improves Business for me. Thank you Vicky. @littlegoddess-online.com

Little Goddess
New Zealand
About 1 hour using the app
Smile.io replied August 12, 2023

Thank you so much for your kind review. We really appreciate it!