Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

March 26, 2024

Very fast and helpful support

Appointed
United States
Over 5 years using the app
Smile.io replied March 28, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 15, 2024

They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!

La Margarita Wonderfood
United States
18 days using the app
Smile.io replied April 17, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

January 19, 2024

Great platform with a super helpful team. Our customers seem to love it!

Wayside Performance Ltd
United Kingdom
2 months using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 30, 2024

Fast, easy resolution! Representative was very helpful with no hassle.

Soothe Candle Co
United States
Almost 2 years using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

December 8, 2023

Great support, very responsive and helpful. Problems fixed with ease.

The Foodworks
Thailand
Over 3 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
United States
About 4 years using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

January 9, 2024

looks good so fare, just installed it, very good immediate help even at 4am :).

www.techcityclothing.com
Spain
7 months using the app
Smile.io replied January 11, 2024

Thank you for your kind review we are happy to help and try to deliver customer service when you need it.

Please reach out if there is anything else we can help with.

Cheers

The Smile Team

February 16, 2024

Jade was very very helpful and helped us resolve our problem quickly!!

Bedford Candies
United States
9 months using the app
Smile.io replied February 18, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 6, 2023

very helpful CS Team, really appreciate!

AUMNIEHK
Hong Kong SAR
Over 5 years using the app
Smile.io replied December 7, 2023

Thank you very much for your review we really value your feedback.

Best regards

David

April 4, 2024

Always available and always helpful!

Rosarium Garden Center
United States
About 1 year using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨