Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com
We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.
Karen & the Smile team.
Very easy to use and quick to get started!
We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Quick Support from Lynn ! Awesome app!
Thank you for the 5-star rating and kind words! We appreciate it 💛
-The Smile.io Team
Good program, altough a little bit expensive. Let's see if it's wort it. Lisa from the Customer Servic was of great help.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.
It’s been a great help to my customers and sales. The customer service is fantastic. She answered all my questions and went well and above to help me.
Thanks so much for taking the time to write this review 🤩 We appreciate it so, so much 💖 We're so glad to hear you're loving Smile & look forward to seeing your business grow 🚀🌈
Let us know if there is ever anything else we can help you with 😊
Smile Team✨
Super helpful customer service team.
App could do with better built-in analytics.
Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)
The plugin app is smart and easy to use, and the customer service team is quick to respond! Highly recommended!
Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Smile is simply the best Loyalty solution out there for Shopify. Great support
Thanks for the kind words about our app and our support team! They mean so very much :)
Yours in Loyalty,
The Smile Support Team
Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨