Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,644)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 29, 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
About 6 years using the app
Smile.io replied March 1, 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

February 14, 2024

It’s been a great help to my customers and sales. The customer service is fantastic. She answered all my questions and went well and above to help me.

Barlow and Browning
United States
10 months using the app
Smile.io replied February 15, 2024

Thanks so much for taking the time to write this review 🤩 We appreciate it so, so much 💖 We're so glad to hear you're loving Smile & look forward to seeing your business grow 🚀🌈

Let us know if there is ever anything else we can help you with 😊

Smile Team✨

February 22, 2024

Super helpful customer service team.
App could do with better built-in analytics.

Manuka South
New Zealand
Over 3 years using the app
Smile.io replied February 28, 2024

Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)

June 11, 2024

Great Customer Service by Brandon

Reef Chasers
United States
Over 1 year using the app
Smile.io replied June 13, 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

May 22, 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
New Zealand
4 months using the app
Smile.io replied May 24, 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)

April 10, 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Canada
3 months using the app
Smile.io replied April 12, 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 16, 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
United States
5 months using the app
Smile.io replied January 17, 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

November 6, 2024

great app.

Energy-Elegance
Cameroon
5 minutes using the app
Smile.io replied November 8, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

April 29, 2024

Great service! Lynn helped me a lot! This is a very honest company and this is a plugin that helps sellers a lot.

ELKLOOK
United States
7 months using the app
Smile.io replied May 10, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

January 25, 2024

When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.

Snoot Style
Australia
5 months using the app
Smile.io replied January 27, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨