Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,657)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.
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Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!
Thank you for leaving us a review!
Amazing experience!
Lisa was very patient and helpful. Our team appreciates her and her assistance.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!
Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)
I use to love this app in my store but it recently stopped working and I can’t figure out why.
Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.
Best regards
David
Senior Merchant Success Manager
Support was great, helped me figure out my issue quick and was resolved same day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
- Smile Team ✨
The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Got way to expensive
We genuinely appreciate you taking the time to leave us feedback about our pricing. Someone from our team has reached out to discuss this further with you to see if there's anything we can do to help make Smile work for you!
Yours in Loyalty,
The Smile Support Team
Great customer service with Lynn! 5 STARS!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂