Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

August 27, 2016

Easy set up, easy to use, and our customers love it.

Merry Bath
United States
Over 6 years using the app
November 8, 2022

Fantastic App , prompt customer service when i needed it ! Integrates well with Klavigo and Shopify

Double C Saddlery Australia
Australia
Over 6 years using the app
Smile.io replied November 8, 2022

Thank you so much for taking the time to leave a review, super glad we could help today :) - Jade <3

Edited May 1, 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★

COKODIVE
United States
Over 6 years using the app
Smile.io replied August 29, 2019

Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)

January 22, 2017

Great service! Looking forward to using this app in my new store.

Prairie Blooms Boutique
United States
Over 6 years using the app
January 6, 2023

Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.

CDK9 Raw
Australia
Over 6 years using the app
Smile.io replied January 9, 2023

We really appreciate the recommendation! It's great to hear that you had a good experience using the app and chatting with our team. Please feel free to reach out again if you need anything else 😄

March 23, 2018

Smile.io so far is a very good app so far, which adds up a lot to an e-shop and keeps customers very happy! It would be an extra benefit, if all the users of the app get informed when there are changes and updates in the app, so that we can take advantage of the new stuff. But generally I'm very content. And Lynn from customer service was very fast and very helpful when I had some problems with the app. Keep up the good work!

Akiramushi
Greece
Over 6 years using the app
Edited October 7, 2022

When I reached out to Smile using their easy, and very easy to find, chat function, Jade was very responsive and helpful. They were able to provide screenshots and very easy to follow directions to help with my needs. I truly appreciate their help and will be using this function in the future due to the expedited response time. I also appreciate their efforts to make me smile and laugh on this Friday morning! It did not go unnoticed! Thank you, Jade!

Glt Store
United States
Over 6 years using the app
Edited December 6, 2023

Fast & informative service as always.

Algenist
United States
Over 6 years using the app
Smile.io replied July 4, 2023

Thanks so much for taking the time to leave a review. We are so glad that you find Smile user friendly, and enjoy our support! Let us know if there is anything else we can help you with :)

June 12, 2024

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

PRIV Collections
Canada
9 months using the app
Smile.io replied June 13, 2024

So happy that Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

Edited October 18, 2023

Awesome app! Jade from tech support was especially helpful and fast!!

Mox Show Room
United States
Over 6 years using the app