Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,521)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Customer service is so speedy and helpful
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!
Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!
Cheers,
- Smile Team ✨
Quick & reactive support when needed. Fitting our business expectations.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great. Easy communication. Very helpful
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very easy to use and quick to get started!
We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!
Thanks so much for your kind words! I'm so glad I could help :)
Angie - Smile Team✨
Very fast service ! All good ;)
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Quick Support from Lynn ! Awesome app!
Thank you for the 5-star rating and kind words! We appreciate it 💛
-The Smile.io Team
Great customer service, super user friendly!
Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)
We look forward to supporting your business!
-The Smile Team