Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,478)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 30, 2024

Fast, easy resolution! Representative was very helpful with no hassle.

Soothe Candle Co
United States
Almost 2 years using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 3, 2024

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

agnogrocery
Cyprus
Over 2 years using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

April 10, 2024

Great interaction and help from Joanne, fixed the issue I was running into!

Janet's Nails
Canada
4 months using the app
Smile.io replied April 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

April 12, 2024

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

Threads 4 Thought
United States
About 2 years using the app
Smile.io replied April 14, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

May 31, 2024

j'adore l'application, elle est très simple et facile a utilisé et Lisa tous suite repondu a toute mes réponse.

merci beaucoup

Sensations Plus
Canada
4 months using the app
Smile.io replied June 3, 2024

Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider !

Lisa - Smile Team✨

June 6, 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Mexico
About 2 years using the app
Smile.io replied June 8, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

March 21, 2024

First time using it, very satisfied! The customer service response is also very fast!

3avape
China
4 months using the app
Smile.io replied March 22, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

March 26, 2024

Very fast and helpful support

Appointed
United States
Over 5 years using the app
Smile.io replied March 28, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 25, 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
United States
Over 4 years using the app
Smile.io replied April 26, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

April 4, 2024

Always available and always helpful!

Rosarium Garden Center
United States
About 1 year using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨