Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Awesome app! Jade from tech support was especially helpful and fast!!
Have been using this for over 2 years. It's highly appreciated by all our customers and I believe has become a reason to for them to come back to us.
Gives a lot of options to choose rewards for different actions. I like that it integrates with other apps, has been a very useful feature for us.
We are on a grandfathered plan so have access to unlimited apps for a reasonable price, however the plans that are available now I feel are quite highly priced for the multiple app integration functionality. I hope the team reconsiders this.
Thank you so much for your review and honest feedback! We will absolutely take this into consideration, thank you so much!
The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3
Jimmy Joy
We're all extra delighted by this wonderful review! 🤩 Pleasure is ours, and we look forward to supporting you in many more achievements to come 🚀
Smile Team 💛
Been using Smile for years and never had an issue. The reward program works faultlessly, their pricing could be a little friendlier though as they hold back features unless you want to pay a lot more. 9/10
Thanks for taking the time to leave a review - it helps us make Smile better!
Easy to set up, good free starter level, good options. The differences between free and basic levels didn't seem large enough to warrant basic level but we will soon have to upgrade due to customer numbers. Recommended
customer service is 10/10!
Today I reached out and received a very quick and helpful reply from Lisa!
Thank you so much
Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lisa 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Great App, very easy to use and manage. A must have for return customers!
A great app. Easy to use and our customers love building their points in a variety of ways. Would definitely recommend this app.
I had to downgrade my review because they no longer offer any sort of support. We've been loyal to them for 4+ years and I think we're going to have to look elsewhere
Very nice app, and great support team to help out with any issues.