Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,475)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 11, 2023

Hi, I have just downloaded the app for my Shopify store and was having trouble finding where to add social media links so I messaged for help. The rep was very helpful and explained where to find the links. She also disclosed about third-party validation. I sincerely appreciate the transparency & for letting me know this. Very impressed so far. Can’t wait to see how the app improves Business for me. Thank you Vicky. @littlegoddess-online.com

Little Goddess
New Zealand
About 1 hour using the app
Smile.io replied August 12, 2023

Thank you so much for your kind review. We really appreciate it!

October 8, 2019

Cannot create multiple tier systems like Sephora. Too bad, it seems like a popular app. Check out Growave instead to do multiple tiers.

Scarflings
Canada
About 23 hours using the app
Smile.io replied October 8, 2019

Thank you for reaching out! We've sent an email your way with more information! 🙂

September 9, 2016

very user friendly , easy to install and you dont have to be computer geek to follow up with it, love it!!

Piasu
Hong Kong SAR
About 1 hour using the app
October 9, 2023

Great support team who helped us with setup! We're looking forward to testing the referral and points program!

Turquoise Skies
United States
44 minutes using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 19, 2023

Nicole, with Smile Support, was awesome and so patient with me regardless of my technical handicaps. I loved the way she paid such close attention to what I was asking and saying. It's so nice to chat with an actual human who really tries to help! Be blessed, Nicole!

Ms. JD Hurst
United States
About 1 hour using the app
Smile.io replied September 21, 2023

Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊

Be blessed!

- Smile Team✨

June 8, 2022

Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!

Archer and Olive
United States
About 1 hour using the app
Smile.io replied June 8, 2022

Thank you so much for leaving a review! It was great assisting you today -Jade <3

April 28, 2016

Perfect way to build a relationship with your customers! Love it!

Emojiliquids
United States
About 1 hour using the app
April 14, 2022

Great service, took the extra mile to help out. Even shoot a video to show me exactly how to operate this app.

Kizuna Roaster & Co.
Hong Kong SAR
44 minutes using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to share your experience! We're so glad to hear that 💖

October 10, 2023

jade was great!

Naptime Faith & Life Gift Shop
United States
41 minutes using the app
Smile.io replied October 12, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

July 12, 2016

We've used Sweet Tooth rewards on our other websites and love the ease of use for both customers and us when managing the system... So easy!

Our Family Crafts
United Kingdom
41 minutes using the app