Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,476)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

July 12, 2016

We've used Sweet Tooth rewards on our other websites and love the ease of use for both customers and us when managing the system... So easy!

Our Family Crafts
United Kingdom
41 minutes using the app
July 20, 2020

Good stuff I'd say. Seems pretty user friendly honestly. Liking it so far to tell the truth. Seems solid

AlphaWell Yoga
United States
40 minutes using the app
Smile.io replied July 29, 2020

That's so great to hear! Thank you for your review 💖

December 5, 2019

This app is super easy to use, great basic plan and will definitely upgrade if it continue to drives value to get advance features.

Mac & Mabel
United States
40 minutes using the app
Smile.io replied December 9, 2019

Thank you for the 5-star rating and review! We're glad you're enjoying using our app. 🙂

April 20, 2022

Great customer service! Got a bit stuck setting up, but I went to the online chat section and the issue was resolved within 5 minutes.

snuggkids
United Kingdom
40 minutes using the app
Smile.io replied April 20, 2022

So happy that I could help today! Thanks for taking the time to leave a review -Jade <3

January 31, 2023

Hasta ahorita todo bien, me ayudaron con una duda y ya active la app, veremos que tanto le gusta a mis clientes.

Nekko Inn
Mexico
39 minutes using the app
Smile.io replied January 31, 2023

¡Muchas gracias por tomarse el tiempo para dejar una evaluación! Realmente lo apreciamos :) ¡Esperamos ver cómo Smile ayuda a que su negocio crezca!

August 20, 2022

This app is amazing and I am so excited to see the excitement my customers have over our new loyalty program. This app was easy to integrate with Shopify (literally took me 5 minutes).. I had a few questions and customer service went about and beyond!

Alden+Rose LLC
United States
39 minutes using the app
Smile.io replied August 20, 2022

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

March 16, 2019

Wow it was really easy to use, customize and implement according to your business needs. Thumbs up and will recommend.

Fins and Paws
Singapore
39 minutes using the app
Smile.io replied March 26, 2019

Thank you for the five-star review, and for recommending us to your friends! :)

October 6, 2022

Great helped Joshua, never expected that much efficiency with someone thank you again . hope you can help me next time I have a problem.

DSE Equestrian Outfitters
Ireland
38 minutes using the app
Smile.io replied October 6, 2022

Thank you so much for taking the time to leave a review, I appreciate you! We are always here in app if you ever have any questions at all. Best of luck my friend! 🌈

Joshua - Smile Team 🧙‍♂️

October 22, 2020

Se puedo poner en español, no me sale la opción de cambiar el idioma
Graciassssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

SOLCOCO
Spain
38 minutes using the app
Smile.io replied October 26, 2020

Thank you so much for your review! We'll send you an email when this becomes available!

February 15, 2021

Easy to set up and use, a good option to start rewarding customers and creating some brand loyalty. Thanks

The Crystal Basket
New Zealand
37 minutes using the app
Smile.io replied February 16, 2021

Thank you so much for the 5-star review 🌟 Glad to hear Smile was easy to set up, and best of luck in building more brand loyalty this year!