Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
I'm just starting with the app, and the customer service - even for customers on the free plan - is outstanding. Jade answered my multiple questions with clarity and understanding...and humor! I'm looking forward to testing out the app and seeing results, particularly with regards to a referral program. Keep up the great work!
Thanks for leaving a review! We agree that Jade is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Hi, I have just downloaded the app for my Shopify store and was having trouble finding where to add social media links so I messaged for help. The rep was very helpful and explained where to find the links. She also disclosed about third-party validation. I sincerely appreciate the transparency & for letting me know this. Very impressed so far. Can’t wait to see how the app improves Business for me. Thank you Vicky. @littlegoddess-online.com
Thank you so much for your kind review. We really appreciate it!
Cannot create multiple tier systems like Sephora. Too bad, it seems like a popular app. Check out Growave instead to do multiple tiers.
Thank you for reaching out! We've sent an email your way with more information! 🙂
very user friendly , easy to install and you dont have to be computer geek to follow up with it, love it!!
Great support team who helped us with setup! We're looking forward to testing the referral and points program!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!
Thank you so much for leaving a review! It was great assisting you today -Jade <3
Nicole, with Smile Support, was awesome and so patient with me regardless of my technical handicaps. I loved the way she paid such close attention to what I was asking and saying. It's so nice to chat with an actual human who really tries to help! Be blessed, Nicole!
Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊
Be blessed!
- Smile Team✨
Perfect way to build a relationship with your customers! Love it!
Great service, took the extra mile to help out. Even shoot a video to show me exactly how to operate this app.
Thank you so much for taking the time to share your experience! We're so glad to hear that 💖
jade was great!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team