Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 21, 2016

Very easy to install. Hoping this will drive more sales!

Campus Connection
United States
30 minutes using the app
August 10, 2017

Good app,, but not very easy to use.

That Sky Corner Shop
United Kingdom
30 minutes using the app
August 28, 2023

Thank you for making this great app, it save me a lot of time and effort. I will recommend it to anyone who are looking for customer loyalty program.

Ehomeinc.com
United States
29 minutes using the app
Smile.io replied August 30, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

January 20, 2021

This app is so straightforward and simple. I love the appeal that it gives especially by being a relatively new business owner!

Gemini Pleasure & Play
United States
29 minutes using the app
Smile.io replied January 20, 2021

Thanks so much for the 5-star review 🌟So glad to hear how simple and straightforward Smile has been for you!

March 10, 2020

This is only my first day using it, but I'm giving it 5 starts because it was so EASY to do and set up. Like so easy. I hope the codes and discounts work!

Wear Your Curls
United States
29 minutes using the app
Smile.io replied March 13, 2020

So glad to hear that the setup process was easy! Thanks so much for your review, and don't hesitate to reach out if we can help with anything! 💪

January 19, 2023

User interface is friendly, easy to use - took a few minutes to set up. Customer service is very responsive and helpful.

gauspo
United States
29 minutes using the app
Smile.io replied January 19, 2023

It was great chatting with you today! Thanks so much for taking the time to leave a review. We really appreciate it, and are so glad you were able to get set up easily and quickly! Don't hesitate to reach out :)

January 21, 2023

Smile makes me :) David and Hannah at customer success have been amazing and have helped me each step of the way!

We Sound Human
United States
29 minutes using the app
Smile.io replied January 21, 2023

Thanks so much for taking the time to leave a review! Glad to assist and don't hesitate to reach out if you need anything else :)

November 27, 2020

That look pretty good, very good presentation and i will test if it work on my shop. Thanks a lot for this app !

Animasque
France
29 minutes using the app
Smile.io replied November 30, 2020

No problem at all, thanks for the review 💖Let us know if you need any support getting started, we're happy to help!

September 27, 2021

great so far and excellent customer service! Andrijana was very helpful in getting me all set up!!!!

Little Mama Shirt Shop LLC
United States
29 minutes using the app
Smile.io replied September 28, 2021

Thanks for your feedback! I'm glad Andrijana was able to offer all the help you needed! 🤗

February 9, 2023

Nicole was very quick to respond about help setting up the Smile Rewards program app, I think this app will suit my client's needs perfectly!

ANJ Bracelets
United States
28 minutes using the app
Smile.io replied February 9, 2023

We are so glad Smile will fit your clients' needs. It was great chatting with you today. Thanks for taking the time to leave a review. We really appreciate it :)

Let us know if there is anything else we can help you with!

Nicole