Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 29, 2022

Nicole was quick to find a solution and a tremendous help answering all of my questions! Very excited to have this for our customers as well as use this as a tool to boost sales online.

Harvest Drug & Gift
United States
28 minutes using the app
Smile.io replied March 30, 2022

Thank you so much for the kind words! We're so happy Nicole was able to help out - she's awesome like that! 💛

November 20, 2020

So far this app is working great. Easy to install and pretty clean and useful. Lots of ways to adapt it to your needs.

Heart of the Home PA
United States
27 minutes using the app
Smile.io replied November 20, 2020

Thank you so much for leaving us this review! ❤️ We're so glad to hear that our app is working well for you!

September 20, 2016

I have only been using it for a couple of hours, but I love it already! :)

Ajaa Naturals
United States
27 minutes using the app
October 30, 2023

Great customer service and response time - I wish you could just switch CMS systems with having to create a new account but the overall process was painless.

Thanks guys

Comic Book Quest
United States
About 9 hours using the app
Smile.io replied November 1, 2023

Thank you for taking the time to leave your feedback - we are really happy to hear you had a smooth onboarding process!

October 25, 2019

This app is extremely well designed and integrates seamlessly with your store. The customer service is exceptional as well! I was assisted right away by Jobie A. and he was so patient and helped me with whatever I needed. Thank you! :) Highly recommend!

SweetPeeps
United States
26 minutes using the app
Smile.io replied October 28, 2019

Thank you so much for your review! We're so glad that our support team was able to help ✨

July 23, 2021

Im just starting to use this app but being recommended to use it so I have high hopes that it will help boost my sales and bring moe customers to my store.

The Wardrobe Childrens Boutique
United Kingdom
26 minutes using the app
Smile.io replied July 24, 2021

We appreciate the recommendation and we're excited to work with you and help bring in those customers! 💯

February 24, 2023

Outstanding customer service from Jade. Much better than the program that I was on. Highly recommend.

Atlas Bar
United States
25 minutes using the app
Smile.io replied February 24, 2023

Thanks so much for your kinds words! It was lovely assisting you today <3 -Jade

March 30, 2023

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Borg El Arab Press
Egypt
25 minutes using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! :) - The Smile Team <3

June 16, 2022

very easy to set up! (almost too easy!) excited to see how easy it is for my customers to redeem. Jade was great!

Megan's Pieces
United States
25 minutes using the app
Smile.io replied June 16, 2022

Thank you for taking the time to leave a review and your kind words :) -Jade <3

January 10, 2021

This app has been very easy to use so far! I'm 100% positive this app will help me grow my business!

Happy Vibes Clothing
United States
24 minutes using the app
Smile.io replied January 10, 2021

Thanks so much for the review! Here's to loyalty-powered growth in this new year ⚡️