Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 22, 2022

Installation of the app was quick and easy. I then reached out to support to ensure all was set up correctly and had the pleasure to chat with customer service rep Jade, who was able to review and confirm how everything was set up. Now it's time to see if Smile can make our customers smile.

Trini Jungle Juice Store
United States
About 3 hours using the app
Smile.io replied April 22, 2022

Thanks for taking the time to leave a review and it was wonderful chatting with you today. We look forward to making your customers Smile :) -Jade <3

September 29, 2023

J'ai adoré le service de LISA qui est un rayon de soleil. Ses conseils sont concis et facile à suivre. Vraiment excellent service

TODORE
Canada
About 2 hours using the app
Smile.io replied October 2, 2023

Thank you so much for the review and 5 stars! We're so happy to hear that Lisa was able to help out! 😄

January 17, 2022

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Live a Little
United States
About 2 hours using the app
Smile.io replied January 21, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

December 22, 2023

Just signed up today. We had tons of questions and Lynn was very patient and supportive to respond in a very detailed manner to each one. We are up and running and excited to offer rewards to our customer! Thanks Lynn!

Thanks 2 Blanks
United States
About 2 hours using the app
Smile.io replied December 25, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

June 21, 2016

Very helpful and super easy to use and set up!

Eclipsed Eye Clothing
United States
About 2 hours using the app
September 28, 2018

La app no se puede personalizar a español, debe ser con el upgrade paRA liograrlo, por lo demas es facil de instalar

Sacame El Jugo
Colombia
3 days using the app
April 4, 2018

Very nice addition to any website. Easy set up and user friendly. Highly recommend!

Auntie Bs Bath And Body
United States
About 2 hours using the app
February 12, 2017

Just trying this app. At first look, it's very suitable.

Natur Geschenk
Latvia
3 days using the app
February 9, 2017

misleading, for the free account

Regalo Style
Malaysia
3 days using the app
May 9, 2022

I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much

The Vape Hubb
South Africa
About 2 hours using the app
Smile.io replied May 10, 2022

I am glad I was able to help you prepare for launch! 🚀 Wishing you all the luck with your new program! 💪 Thanks so much for taking the time to leave a review!

Cheers,
Joshua - Smile Team 🧙‍♂️